Category: I.T Management

Let’s start by throwing out there the typical stereotype placed on someone who works in The IT industry. You see it everywhere from advertising to movies. Quiet and reserved, socially…

Green IT or computing is the way in which businesses can become environmentally responsible and eco-friendly in the use of their computers and their technology resources. Not can it relate…

There are many advantages of cloud computing and many organisations are moving many of their apps, systems and process to the cloud. While technologies, systems and hardware are constantly being…

DevOps is s a software development method that stresses best practice that automates the processes between software development and Information Technology. This connection helps address the conflict between developers and…

ISO 27001 is the leading international standard that focuses solely on information security and protecting the confidentiality, integrity, and availability of information. It is commonly used by organisations in an…

The First Industrial Revolution was driven by water and steam power to mechanize production. The Second Industrial Revolution used electric power to create mass production. The Third Industrial Revolution used…

What is Lean IT? After working in an I.T department for many years I have recognised that continuous improvement is the key to the success of a team. Minor changes…

All I.T teams have different levels of support staff with a range of different skill sets and qualifications. Ticket escalations are necessary for incident management and to allow for a…

Managers that possess a level of Emotional Intelligence can quickly read and be aware of their employee’s emotions and potential issues within their team that need immediate mediation. A toxic…

IT asset management (ITAM) and IT service management (ITSM) are very closely related siblings when it comes to IT management, yet they often don’t play together as much as they…