Category: I.T Management

Lifecycle of Risk Management

Risk management is the process of identifying, examining, measuring, mitigating, or transferring risk. Its main goal is to reduce the probability or impact of an identified risk. The risk management…

Internal Service Level Agreements

An SLA (Service Level Agreement) is traditionally a contract between an organisation and an external service provider, such as an ISP (Internet Service Provider), a SAASP (Software as a service…