Category: I.T Management

Working in the I.T industry can be a very dark place filled with long hours, difficult customers and unappreciated work. If you manage a team that is constantly working within…

The three guarantees in Life- Death, Taxes and Change. Change is an inevitable part of life. But it’s also an inevitable and often crucial part of the business. If you…

If you work in I.T, it is part of the role to be given a higher level of access to sensitive data and added privilege to perform the tasks required…

As an I.T professional, you are responsible for your organization’s most valuable asset — It’s Information and Data. Unlike assets such as cash, data doesn’t always grow in value as…

Risk analysis is a key practice within management which enables the ability to determine potential risks and hazards and try to minimize the negative impact to a project or organization. Exposure…

Technical leadership means overseeing a team of technical professionals and demands more than just management skills, but also technical prowess, and the ability to navigate the tech world. Leaders typically do not…

IAM definition Identity and access management (IAM) is referred to in the I.T industry as a framework of business processes, policies and technologies that facilitates the management of users’ identities. It focuses…

For those who work in the IT support industry, you often hear terms such as “ITIL” and “ITSM” when discussing IT service management but most people are not always clear…

Agile is a set of ideas and principles that serve as the reference guide for all to structure their best practices. Kanban and scrum are frameworks that are put in…

Now, I believe reading software reviews are usually a waste of time. They are written by either a disgruntled customer who has had a poor experience or to the other…